Store support hours are from 14:00 to 19:00 Moscow time and sometimes at other times.
For all questions, contact:
If you have not been answered within 12 hours, please duplicate the message.
In order to save both your and our time when replacing goods in your circulation, indicate the following:
Order number. Note to the payment. (if the order number is missing, specify the mail)
Indicate the reason for the replacement, whether it is not the correct username or password, there is no subscription, no bonuses / points or other problem with the account.
Provide an account verification video from the time of purchase to authorization on the website of the service you purchased.
Provide the account or list of accounts you are contacting.